| 000 -LEADER |
|---|
| fixed length control field |
02772cam a2200385 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20211214170643.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
850326s1985 nyu b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
84045767 |
| 013 ## - PATENT CONTROL INFORMATION |
|---|
| Copyright Date |
1985 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0394544846 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780394544847 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 043 ## - GEOGRAPHIC AREA CODE |
|---|
| Geographic area code |
n-us--- |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Author |
Thomas J. Peters |
| 245 12 - TITLE STATEMENT |
|---|
| Title |
A Passion for Excellence: The Leadership Difference |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
USA |
| Name of publisher, distributor, etc |
Random House |
| Date of publication, distribution, etc |
1985 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Pages |
xxv, 437 |
| Size |
24 cm |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Foreword -- Introduction : a revolution is brewing -- Part 1. Common sense. 1. A blinding flash of the obvious -- 2. MBWA : the technology of the obvious -- 3. Integrity and the technology of the obvious -- Part 2. Customers. 4. Common courtesy : the ultimate barrier to competitor entry -- 5. No such thing as a commodity -- 6. "Mere perception" : on the irreducible humanness of customers -- 7. Quality is not a technique -- 8. The "smell" of the customer -- Part 3. Innovation. 9. The mythology of innovation, or a skunkworks tale -- 10. Three skunks -- 11. The context of innovation -- 12. The "smell" of innovation -- Part 4. People, people, people. 13. Bone-deep beliefs -- 14. Ownership -- 15. ApplauseApplause -- Part 5. Leadership. 16. Attention, symbols, drama, vision--and love -- 17. Transformations and enhancements : small wins, debureaucratizing and pockets of excellence -- 18. Coaching -- 19. Doing MBWA -- 20. Excellence in school leadership -- 21. What price excellence --Acknowledgments -- A guide to key concepts -- Index. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
This book is an inspiring, career-transforming book published for people who want to get ahead. It takes the reader behind the scenes in some of the most successful organizations and analyzes what makes them distinctive. Here are real people, real companies, real numbers. Here is what is needed to know about the crucial elements of success: constant innovation, staying in touch with customers, encouraging the contributions of everyone in the company, and maintaining the integrity that is basic to leadership. Here are the secrets of building excellence. |
| 630 ## - SUBJECT ADDED ENTRY--UNIFORM TITLE |
|---|
| Language of a work |
English |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Subject |
Industrial management |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Subject |
Leadership |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Subject |
Organizational Objectives |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Subject |
Personnel Management |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Subject |
General |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Additional author |
Nancy Austin |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Item type |
Book |
